[rt-users] Exchange Email Set-up

[Andrew Marosi]

Might be a dumb question – but is your exchange box allowing RT to relay?

From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Carl Palmer
Sent: Friday, March 25, 2011 4:05 PM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Exchange Email Set-up

I am setting up RT for the first time.  We use a small business server for email.  Currently I am able to send email to RT through SBS to create a ticket.  RT is also sending email to users in our domain just fine.  I am having a problem sending email from RT to users outside of our domain.  I think I see the error in the event log on SBS as

Event Type:         Error
Event Source:     MSExchangeTransport
Event Category: NDR
Event ID:              3030
Date:                    3/25/2011
Time:                    3:02:47 PM
User:                    N/A
Computer:           computer
Description:
A non-delivery report with a status code of 5.6.1 was generated for recipient rfc822;user at otherdomain.com (Message-ID  <rt-3.8.7-20582-1301090796-773.58-12-0 at ubuntuRT.rt.com>).

Any suggestions are greatly appreciated



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