[rt-users] New ticket genrated for reminder

Kyle Thomas kyle at avalontel.com
Tue May 24 07:20:41 EDT 2011


 

 

Could anyone tell me why when I manually set a reminder for a ticket that I
own it creates an entirely new ticket? I see the reminder showing up fine
but there is a new ticket being generated with the "Subject" line of the
reminder. 

Thanks

Kyle Thomas

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