[rt-users] Images in emails
Ruslan Zakirov
ruz at bestpractical.com
Fri Nov 4 08:48:40 EDT 2011
Hi,
No option out of the box and solving it wouldn't very simple.
On Thu, Nov 3, 2011 at 11:44 PM, Kevin Fox <root.kev at gmail.com> wrote:
> Hello all,
>
> I have finished setting up a new Ubuntu server running RT4.0.2, using
> modperl2/apache2 . The issue that I am having is that when users send an
> email with text and images in it, the images are being stripped out and
> shown as attachments in RT and the AdminCC/watcher emails.
>
> Example
>
> User sends:
> Text1
> image1
> text2
> image2
>
> RT displays/Emails AdminsCC
> Text1
>
> text2
>
> Attachments
> image1/image2
>
> I have set the templates content type to html, and set to prefer richtext.
> Is there any way to make RT, and most importantly the emails that RT sends
> to the AdminCC/watchers format the same way that the email comes in?
>
> Thanks for any help!
>
> Kev
>
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> * Barcelona, Spain — November 28 & 29, 2011
>
--
Best regards, Ruslan.
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