[rt-users] Emptying the reply to a ticket

[Ruslan Zakirov]

With a hack yes. Grep for QuoteTransaction.

Regards, Ruslan. From phone.
04.11.2011 17:44 пользователь "Giuseppe Sollazzo" <gsollazz at sgul.ac.uk>
написал:

>
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> Hi,
> I know this might sound a weird request, but I've noticed two types of
> behaviour when "Replying" in RT.
>
> In the first, when I click on "Actions->Reply" I get an empty text field.
> In the second, when I click on "Reply" on one of the history items, I
> get that item quoted.
>
> Is it possible to disable the quoting, and have both replies to
> generate just an empty text field?
>
> Thanks,
> Giuseppe
>
> - --
> ____________________________________
>
> Giuseppe Sollazzo
> Senior Systems Analyst
> Computing Services
> Information Services
> St. George's, University Of London
> Cranmer Terrace
> London SW17 0RE
>
> Email: gsollazz at sgul.ac.uk
> Direct Dial: +44 20 8725 5160
> Fax: +44 20 8725 3583
>
> -----BEGIN PGP SIGNATURE-----
> Version: GnuPG v1.4.10 (GNU/Linux)
> Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/
>
> iQEcBAEBAgAGBQJOs/omAAoJEAqigArPBfJXPzYH/jG2hsDxFvJSyRZbTXmEENQE
> AmnsZXigR75EDoWqSg0pDO9F2mxqVRcXxrrJdSuwyqxEIu+UovlDAgPbh4iC9Cq7
> BSehJr7stpuAV+V4VQSM2Wl9ynjD2CJXs23F93RMfqGydxdywBjHfEPBSY+Kp3OV
> xK8PhbPe2pzDqphXHLmZPlZJHfP7ef8GO7p2OBA4Nn9psgfYQQjdvPC7KqTn4Xyt
> 7mtZeoNziYDmVgtWzWuFxSmSUi5ZGfhwtgy03NHArlwxuT9WB5NFMWJZC/n5mjgd
> PCDYrYnret4ds7pVXeycJOqRreeGo41zhqCL9ZUjcJlXvWyNK+LgJbreZ0dzQQI=
> =xccc
> -----END PGP SIGNATURE-----
>
> --------
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