[rt-users] Custom fields

Zoedog dstrobel at flexstar.com
Fri Nov 11 01:32:26 EST 2011

Is there a recommended defaut set up that I can use as a model to help us get
to a working point, we like the the system, its learning how to navigate
that becomes an issue.


Zoedog wrote:
> We are in the process of adding the use of custom fields to our
> application. The issue we are having is that anyone without admin
> privileges is not seeing the custom fields when they are creating tickets,
> we have gone thru a number of iterations tweaking permissions to get these
> fields to appear but are having no success. What are we missing?

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