[rt-users] Nightly enoch root script change

Vance Walsh vance_walsh at concordacademy.org
Mon Nov 21 12:02:56 EST 2011

Alright, figured out how this was setup initiall. it's a rt-crontool task in
the crontab

/opt/rt4/bin/rt-crontool --search RT::Search::FromSQL --search-arg "status =
'stall_oth' and starts < 'now'" --action RT::Action::AutoOpen  --verbose
--transaction last

Is there an --action module I can use to set the "Starts" ticket field to
(Not Set) at the same time?

Vance Walsh
Network and Systems Administrator
Concord Academy - Concord, Mass.

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