[rt-users] International usage of a single RT instance

Kevin Falcone falcone at bestpractical.com
Tue Nov 22 10:14:50 EST 2011

On Tue, Nov 22, 2011 at 02:32:56PM +0100, Soula, Christophe wrote:
> Mod_perl is used in our case but reading docs/web_deployment.pod do not
> give me any direction or I forget to read the right line...
> I have try to configure one specific account with a different timezone
> but I did not seen any effect on the date shown.
> So perhaps I'm wrong but I do not know what this per user timezone
> setting stand for.
> Is there any advise how to resolve this situation on a single instance
> or is it only possible to setup two different RT instance that will then
> need to be synchronized ?

You want to read this part of the documentation:

B<WARNING>: Due to thread-safety limitations, all timestamps will be...

It's right at the beginning of the mod_perl section.

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