[rt-users] International usage of a single RT instance

Soula, Christophe csoula at hach-lange.com
Tue Nov 22 14:04:46 EST 2011

Great ! perfect answer ! Works fine 
I have move to fastcgi



-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin
Sent: mardi 22 novembre 2011 16:15
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] International usage of a single RT instance

On Tue, Nov 22, 2011 at 02:32:56PM +0100, Soula, Christophe wrote:
> Mod_perl is used in our case but reading docs/web_deployment.pod do 
> not give me any direction or I forget to read the right line...
> I have try to configure one specific account with a different timezone

> but I did not seen any effect on the date shown.
> So perhaps I'm wrong but I do not know what this per user timezone 
> setting stand for.
> Is there any advise how to resolve this situation on a single instance

> or is it only possible to setup two different RT instance that will 
> then need to be synchronized ?

You want to read this part of the documentation:

B<WARNING>: Due to thread-safety limitations, all timestamps will be...

It's right at the beginning of the mod_perl section.


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