[rt-users] Displaying custom field with Ticket API

[Ruslan Zakirov]

Use FirstCustomFieldValue method.

Regards, Ruslan. From phone.
22.10.2011 0:54 пользователь "Srikumar Nair" <srikumarp at fb.com> написал:

>  We have a Global custom field called Search_Criteria in Ticket object.
> I am using the following code snippet to display this Search_Criteria in
> the tickets.
>
>  Apparently the print line is not correct; but after searching the mailing
> lists and the wiki I cannot find the correct way to do this.
> What is the correct way here?
>
>  my $ticketSql = "Requestor.Name = '$requestor'";
>
>  my $tickets4Requestor = RT::Tickets->new(RT->SystemUser);
> $tickets4Requestor->FromSQL($ticketSql);
>
>  while (my $request = $tickets4Requestor->Next ) {
>    print $request->CF.{Search_Criteria} . "\n";   ### ======> problem line.
> }
>
>
>  Thanks
> Srikumar
>
>
> --------
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>
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