[rt-users] Allowing automatic creation of new (unprivileged) users - what is the command?

[John Chapman]

Hi all,
New here.
I've just had RT 4.0.5 set up by a third party company. I did not install it myself.
RT is not allowing automatic creation of new (unprivileged) users; they are returned an email with "RT could not load a valid user".
I've had a search around; am I right in thinking the command:
 Set($AutoCreate, {UnPrivileged => 1}); 
will solve my problem?
I have reasonable Unix knowledge; if this is siimply a case of logging into the server (via putty for example) and running the command, I will do it myself. If not....(I'll pass it back to the third party company, which of course will cost money....)
Thanks
JD 		 	   		  
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