[rt-users] Allowing automatic creation of new (unprivileged) users - what is the command?

[John Chapman]

Hi Kevin,
Many thanks. I made the "Create Tickets" modification to the 
Unprivileged group, and it now works!
Job done :-)
Thanks
JD
 
> Date: Tue, 24 Apr 2012 14:48:07 -0400
> From: falcone at bestpractical.com
> To: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Allowing automatic creation of new (unprivileged) users - what is the command?
> 
> On Tue, Apr 24, 2012 at 07:27:40PM +0100, John Chapman wrote:
> >    I've just had RT 4.0.5 set up by a third party company. I did not install it myself.
> >    RT is not allowing automatic creation of new (unprivileged) users; they are returned an email
> >    with "RT could not load a valid user".
> >    I've had a search around; am I right in thinking the command:
> >    Set($AutoCreate, {UnPrivileged => 1});
> >    will solve my problem?
> >    I have reasonable Unix knowledge; if this is siimply a case of logging into the server (via
> >    putty for example) and running the command, I will do it myself. If not....(I'll pass it back
> >    to the third party company, which of course will cost money....)
> 
> AutoCreate is only for logging in and autocreating a user (you can
> read about it in the config file).  The logs and the email sent to the
> RT owner should indicate that you need to grant the CreateTickets
> right to the Unprivileged group if you want users autocreated.
> 
> -kevin
 		 	   		  
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