[rt-users] fetchmail errors trying to retrieve from pop3

[20/20 Lab]

I think I saw something about this before.

/poll pop.example.com <http://pop.example.com> protocol pop3 username 
'support' password 'nottelling' mda "/root/rt-4.0.5/bin/rt-mailgate 
--queue support --action correspond --url http://www.example.com" no keep/

If I remember correctly, it had to be single quotes (') and not doubles 
(") around the username and password.

and your server will auth without the full email as the username?

-Matt

On 04/26/2012 12:47 PM, Scott Sjodin wrote:
> Hi rt-users!
>
> So, I got my earlier Perl dependency woes worked out thanks to Stephen 
> Alexander on this board.
>
> I've got RT 4.0.5 successfully installed and running on example.com 
> <http://example.com> (just the root, no /rt)
>
> I'm trying to setup mail now. I've got an external pop3 server that 
> I'm attempting to use fetchmail to grab mail from and pipe it into RT.
>
> Fetchmail is installed and running. I've verified that both 
> support at example.com <mailto:support at example.com> and 
> support-comment at example.com <mailto:support-comment at example.com> have 
> the correct credentials corresponding to my fetchmailrc file (which is 
> listed below).
>
> When looking at my fetchmail logs, however, it shows the following errors:
>
> /fetchmail: Authorization failure on support-comment at example.com 
> <mailto:support-comment at example.com>/
> /fetchmail: Query status=3 (AUTHFAIL)/
> /fetchmail: Authorization failure on support at example.com 
> <mailto:support at example.com>/
> /sh: /root/rt-4.0.5/bin/rt-mailgate: Permission denied/
> /fetchmail: MDA returned nonzero status 126/
> /fetchmail: Query status=3 (AUTHFAIL)/
>
> Any ideas? Thanks in advance.
>
> /FETCHMAILRC/
> /
> /
> /set daemon 60/
> /set invisible/
> /set no bouncemail/
> /set no syslog/
> /set logfile /var/log/fetchmail.log/
> /
> /
> /#support at example.com <mailto:support at example.com>/
> /
> /
> /poll pop.example.com <http://pop.example.com> protocol pop3 username 
> "support" password "nottelling" mda "/root/rt-4.0.5/bin/rt-mailgate 
> --queue support --action correspond --url http://www.example.com" no keep/
> /
> /
> /#support-comment at example.com <mailto:support-comment at example.com>/
> /
> /
> /poll pop.example.com <http://pop.example.com> protocol pop3 username 
> "support-comment" password "nottelling" mda 
> "/root/rt-4.0.5/bin/rt-mailgate --queue support --action comment --url 
> http://www.example.com" no keep/

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