[rt-users] fetchmail errors trying to retrieve from pop3

[Scott Sjodin]

Matt,

Thanks for the reply. You were right on the full e-mail as username. Once I
changed that in the fetchmailrc file I got an update, but still with errors
in the log:

*fetchmail: starting fetchmail 6.3.18 daemon*
*fetchmail: 3 messages for support at example.com at
pop.yourpopserver.com(13002 octets).
*
*sh: /root/rt-4.0.5/bin/rt-mailgate: Permission denied*
*fetchmail: reading message
support at example.com@xx.xxx.xx.xx.static.xx.net:1of 3 (9017 octets)
(log message incomplete)
*
*fetchmail: error writing message text*
*fetchmail: MDA error while fetching from support at example.com@
pop.yourpopserver.com*
*fetchmail: Query status=6 (IOERR)*

On Fri, Apr 27, 2012 at 12:32 AM, 20/20 Lab <lab at pacbell.net> wrote:

>  I think I saw something about this before.
>
>
> *poll pop.example.com protocol pop3 username 'support' password
> 'nottelling' mda "/root/rt-4.0.5/bin/rt-mailgate --queue support --action
> correspond --url http://www.example.com" no keep*
>
> If I remember correctly, it had to be single quotes (') and not doubles
> (") around the username and password.
>
> and your server will auth without the full email as the username?
>
> -Matt
>
>
> On 04/26/2012 12:47 PM, Scott Sjodin wrote:
>
> Hi rt-users!
>
>  So, I got my earlier Perl dependency woes worked out thanks to Stephen
> Alexander on this board.
>
>  I've got RT 4.0.5 successfully installed and running on example.com(just the root, no /rt)
>
>  I'm trying to setup mail now. I've got an external pop3 server that I'm
> attempting to use fetchmail to grab mail from and pipe it into RT.
>
>  Fetchmail is installed and running. I've verified that both
> support at example.com and support-comment at example.com have the correct
> credentials corresponding to my fetchmailrc file (which is listed below).
>
>  When looking at my fetchmail logs, however, it shows the following
> errors:
>
>  *fetchmail: Authorization failure on support-comment at example.com*
> *fetchmail: Query status=3 (AUTHFAIL)*
> *fetchmail: Authorization failure on support at example.com*
> *sh: /root/rt-4.0.5/bin/rt-mailgate: Permission denied*
> *fetchmail: MDA returned nonzero status 126*
> *fetchmail: Query status=3 (AUTHFAIL)*
>
>  Any ideas? Thanks in advance.
>
>  *FETCHMAILRC*
> *
> *
> *set daemon 60*
> *set invisible*
> *set no bouncemail*
> *set no syslog*
> *set logfile /var/log/fetchmail.log*
> *
> *
> *#support at example.com*
>  *
> *
> *poll pop.example.com protocol pop3 username "support" password
> "nottelling" mda "/root/rt-4.0.5/bin/rt-mailgate --queue support --action
> correspond --url http://www.example.com" no keep*
> *
> *
> *#support-comment at example.com*
> *
> *
> *poll pop.example.com protocol pop3 username "support-comment" password
> "nottelling" mda "/root/rt-4.0.5/bin/rt-mailgate --queue support --action
> comment --url http://www.example.com" no keep*
>
>
>
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