[rt-users] show update stat of a ticket

[Asanka Gunasekera]

Hi, is this even possible

Thanks and regards




________________________________
 From: Asanka Gunasekera <asanka_gunasekera at yahoo.co.uk>
To: "rt-users at lists.bestpractical.com" <rt-users at lists.bestpractical.com> 
Sent: Friday, 24 August 2012, 15:54
Subject: [rt-users] show update stat of a ticket
 

Hi, is there a way to display a column under "10 highest priority tickets I own" which will show the ticket response status like "waiting for customer or in progress or reviewing" something like that.

Thanks and best regards
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