[rt-users] excluding email addresses from creating tickets

[Stephen Desch]

Ah that's the droid i was looking for.  We have two admins working on this
instance, I'm maintaining the front end, and out Dev/ DBA is managing the
back end config.  I'll let him know that we can configure a blacklist in
the MTA.  I have SSH access to the backend, but I'm not sure were to begin
looking to create such a blacklist.

Thanks.


On Thu, Aug 30, 2012 at 3:13 PM, Tim Cutts <tjrc at sanger.ac.uk> wrote:

>
> On 30 Aug 2012, at 20:04, Stephen Desch <stephen.edward.desch at gmail.com>
> wrote:
>
> > I see, I'll have to look into adding that to our server.
>
> Depending on how mail is being delivered to your RT system, you can often
> do it with the MTA on the system as well, by configuring a blacklist of
> addresses you don't want delivering to your RT system.
>
> Tim
>
> --
>  The Wellcome Trust Sanger Institute is operated by Genome Research
>  Limited, a charity registered in England with number 1021457 and a
>  company registered in England with number 2742969, whose registered
>  office is 215 Euston Road, London, NW1 2BE.
>
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