[rt-users] Ldap & Request Tracker

Dan Madere danmadere at gmail.com
Wed Dec 19 08:48:48 EST 2012

Hi Theresa,

LDAP authentication requires installing the
 Install the module then follow the directions in its README to see
what to add to your RT_SiteConfig.pm.  The best step by step directions I
could find are here: http://requesttracker.wikia.com/wiki/ExternalAuth
Hope this helps.  Thanks,


On Wed, Dec 19, 2012 at 8:34 AM, Theresa Wiltshire <
taw at theclarendoncollege.com> wrote:

>  Hi,
> I am new to linux and request tracker, I have installed request tracker 4
> on a debian squeeze installation, it is all working fine expect I know need
> to get users to authenticate through active directory using LDAP.  I have
> tried to do this but am not getting very far, are there any simple step by
> step instructions on how to do this please as I think I am missing
> something.  Thanks in advance.
> Theresa
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