[rt-users] One get two emails when sendiing emails to queue

20/20 Lab lab at pacbell.net
Thu Feb 9 11:18:40 EST 2012


Sounds like you have yourself set as the admincc of the queue?  It was 
something I noticed when I started using rt.  Turned it off as we 
started to add more and more users simply because I was getting tons of 
emails about tickets I had nothing to do with.

-Matt

On 02/09/2012 4:25 AM, Martin Petersson wrote:
>
> Hello,
>
> I wonder how to stop RT from sending out two emails?
>
> I get one confirmation message that you have this ticket nr and so on 
> and that's ok but one do also get a message that showing me what I 
> wrote. Can I turn that off somehow?
>
> Med Vänliga Hälsningar/Best Regards
>
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>
> Martin Petersson
>
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