[rt-users] One get two emails when sendiing emails to queue
20/20 Lab
lab at pacbell.net
Thu Feb 9 11:18:40 EST 2012
Sounds like you have yourself set as the admincc of the queue? It was
something I noticed when I started using rt. Turned it off as we
started to add more and more users simply because I was getting tons of
emails about tickets I had nothing to do with.
-Matt
On 02/09/2012 4:25 AM, Martin Petersson wrote:
>
> Hello,
>
> I wonder how to stop RT from sending out two emails?
>
> I get one confirmation message that you have this ticket nr and so on
> and that's ok but one do also get a message that showing me what I
> wrote. Can I turn that off somehow?
>
> Med Vänliga Hälsningar/Best Regards
>
> --------------------------------------------------------
>
> Martin Petersson
>
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