[rt-users] Email integration

[Chris Robison]

I know that RT has the ability to receive email and append those messages
to tickets. But, from the documentation, it looks like mail has to be going
straight into sendmail, which then a command line tool accesses to read in
messages. Our email is hosted elsewhere and I'd really like to just use POP
or IMAP. Is there a way to have this tool check external mail systems via
POP or IMAP?

Chris
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