[rt-users] Searching on Custom Fields

[Kevin Falcone]

On Tue, Feb 21, 2012 at 08:33:17AM -0700, Jason Marshall wrote:
> Can I post those to the list without getting yelled at?

As long as they're small.  Otherwise you could host them somewhere and
post a link.

In particular, seeing the Query Builder *and* the configuration of the
Custom Field in question would be helpful.

-kevin

> >A few screenshots would be helpful to better understand situation and
> >try to reproduce.
> >
> >
> >On Sat, Feb 18, 2012 at 03:06, Jason Marshall <jasonm at kelman.com> wrote:
> >>Hi all, I looked through the archives as best I could and didn't see
> >>anything specifically about this issue.
> >>
> >>RT 3.8.8
> >>
> >>I've got a queue with 2 custom fields associated with it (they're not global
> >>custom fields).
> >>
> >>Click on Tickets, then New Search.
> >>
> >>Select the queue, and hit Add These Terms, and one of the two custom fields
> >>shows up in the Add Criteria section, but not both.
> >>
> >>Smells like a bug.  Anyone know if this works right in a later 3.x release?
> >> Or is this happening only to me?
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