[rt-users] Mail "from" header

Ruslan Zakirov ruz at bestpractical.com
Mon Feb 27 14:19:23 EST 2012


On Sat, Feb 25, 2012 at 14:13, Matthias Henze <lists at mhcsoftware.de> wrote:
> Hi,
>
> where and how can I configure the "from" header of outgoing mail? At the
> moment I get i.e:
>
> Auto reply:    From: "Support Queue via RT" <support at mhcsoftware.de>
> Agent answer:  From: "Agent Name via RT" <support at mhcsoftware.de>
>
> What I want is for both cases:
>
> From: "MHC Support" <support at mhcsoftware.de>
>
> What do I have to do to get this?


http://requesttracker.wikia.com/wiki/FAQ#Templates
Q: How to change From line in outgoing mail.


> TIA
> MH
>
>
> --
>
> MHC SoftWare GmbH
> Fichtera 17
> 96274 Itzgrund/Germany
>
> voice: +49-(0)9533-92006-0
> fax: +49-(0)9533-92006-6
> e-mail: info at mhcsoftware.de
>
> HR Coburg: B2242
> Geschäftsführer: Matthias Henze
>
>
>
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> * Boston  March 5 & 6, 2012



-- 
Best regards, Ruslan.



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