[rt-users] rt 4.0.5 - Autocomplete field type for external custom field does not work for non root user

[Thomas Sibley]

On 02/28/2012 09:17 AM, Ruslan Zakirov wrote:
>> I have set up a custom data source for a custom field as outlined
>> in external_custom_fields.pod. It seems that everything works fine and I get
>> pick list data populated into the custom field for all field types when
>> logged in as an account with root privileges. However, if I switch to an
>> account that has non-root privileges, all the fields types work as expected
>> other than the autocomplete field type. For some reason this field type
>> returns no data when I am logged in as a non-root user account.
[snip]
>> Has anyone else run into this? Can someone else verify this in their
>> environment?
>>
> 
> http://issues.bestpractical.com/Ticket/Display.html?id=16946

To clarify, that bug applies to Self Service (unprivileged) users only.
 It's not clear if your non-root user accounts that you tested with are
privileged or unprivileged.  If they are privileged, autocomplete CFs
should work just fine.

Thomas