[rt-users] No Delete option on 3.8.8

[Kevin Falcone]

On Thu, Jan 12, 2012 at 08:42:31AM -0800, martinmoore wrote:
> 
> Great - thanks Kevin. 
> 
> I now have 'delete' from within the ticket view. Is it possible to have it
> in the list view to allow deletion of spam without opening the ticket?

Yes, the README explains how to modify your default search format.

-kevin

> Kevin Falcone-2 wrote:
> > 
> > On Thu, Jan 12, 2012 at 06:26:11AM -0800, martinmoore wrote:
> >> 
> >> I didn't have that dir for mason, so did
> >> 
> >>  rm -rf /var/cache/request-tracker3.8/mason_data/obj
> >> 
> >> which appears to be the directory on my server.
> >> 
> >> Now restarting apache2 gives the following, which is hopefully a simple
> >> path
> >> issue, but not to me: 
> >> 
> >> [error] Can't locate Extension/QuickDelete.pm in @INC (@INC contains:
> > 
> > The extension is named RT::Extension::QuickDelete, not
> > Extension::QuickDelete.
> > 
> > It doesn't appear that you've followed the instructions from the README.
> > 
> >> /usr/local/share/request-tracker3.8/lib /usr/share/request-tracker3.8/lib
> >> /etc/perl /usr/local/lib/perl/5.10.1 /usr/local/share/perl/5.10.1
> >> /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.10 /usr/share/perl/5.10
> >> /usr/local/lib/site_perl . /etc/apache2) at
> >> /usr/share/request-tracker3.8/lib/RT.pm line 670.\nCompilation failed in
> >> require at (eval 5) line 1.\n
> >> 
> >> 
> >> 
> >> Raphaël MOUNEYRES wrote:
> >> > 
> >> > you probably need to clear mason cache before restarting apache
> >> > 
> >> > rm -rf /opt/rt3/var/mason_data/obj
> >> > 
> >> > Raphaël MOUNEYRES
> >> > 
> >> > 
> >> > 
> >> > 
> >> > martinmoore <martinm at it-helps.co.uk> 
> >> > Envoyé par : rt-users-bounces at lists.bestpractical.com
> >> > 12/01/2012 12:45
> >> > 
> >> > A
> >> > rt-users at lists.bestpractical.com
> >> > cc
> >> > 
> >> > Objet
> >> > Re: [rt-users] No Delete option on 3.8.8
> >> > 
> >> > 
> >> > 
> >> > 
> >> > 
> >> > 
> >> > 
> >> > I've installed  RT-Extension-QuickDelete, added it to RT_SiteConfig.pm
> >> and
> >> > restarted Apache, but it doesn't appear. Do I need to do anything else?
> >> If
> >> > not, where's it hiding :)
> >> > 
> >> > 
> >> > 
> >> > 
> >> > Kevin Falcone-2 wrote:
> >> >> 
> >> >> You appear to want to RT-Extension-QuickDelete extension.
> >> >> I assume you had it installed in 3.8.4 and lost it in the upgrade.
> >> >> 
> >> >> -kevin
> >> >> 
> >> >> 
> >> >> --------
> >> >> RT Training Sessions (http://bestpractical.com/services/training.html)
> >> >> * Boston — March 5 & 6, 2012
> >> >> 
> >> > 
> >> > -- 
> >> > View this message in context: 
> >> >
> >> http://old.nabble.com/No-Delete-option-on-3.8.8-tp33107653p33127240.html
> >> > Sent from the Request Tracker - User mailing list archive at
> >> Nabble.com.
> >> > 
> >> > --------
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> >> > * Boston  March 5 & 6, 2012
> >> > 
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> >> > 
> >> > --------
> >> > RT Training Sessions (http://bestpractical.com/services/training.html)
> >> > * Boston — March 5 & 6, 2012
> >> > 
> >> 
> >> -- 
> >> View this message in context:
> >> http://old.nabble.com/No-Delete-option-on-3.8.8-tp33107653p33128088.html
> >> Sent from the Request Tracker - User mailing list archive at Nabble.com.
> >> 
> >> --------
> >> RT Training Sessions (http://bestpractical.com/services/training.html)
> >> * Boston  March 5 & 6, 2012
> > 
> >  
> > --------
> > RT Training Sessions (http://bestpractical.com/services/training.html)
> > * Boston — March 5 & 6, 2012
> > 
> 
> -- 
> View this message in context: http://old.nabble.com/No-Delete-option-on-3.8.8-tp33107653p33128980.html
> Sent from the Request Tracker - User mailing list archive at Nabble.com.
> 
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> * Boston  March 5 & 6, 2012
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