[rt-users] Split tickets

[Daniel Garcia Mejia]

On 16/01/12 18:19, Ruslan Zakirov wrote:
> Hi,
>
> Don't send the same request twice. You didn't get answer - probably
> people don't know about solution you need, requested info is just
> available through simple search.
>
> There are no paging extension for ticket's history.
>
> There are a few solutions to help keep history smaller. Google.
>
> https://github.com/cloos/rt-extension-briefhistory
> http://search.cpan.org/~cloos/RT-Extension-HistoryFilter-0.02/
>
> Searching in archives would help you find more variants.
>
> RT 4.0 has new feature to delay loading history.
>
> On Mon, Jan 16, 2012 at 20:48, Daniel Garcia Mejia<dgarcia at cesca.cat>  wrote:
>> Hi,
>>
>> I search in google and rt mailing list and I don't find any answer for my
>> question.
>>
>> In my RT system, I have tickets that contain a lot of answer/comments and
>> sometimes it's very hard (cost too much time) to display the ticket.
>>
>> Is there any possibility to split tickets in 2 pages when it reaches a
>> maximum number of messages / comment for display on a ticket?
>>
>> Thanks
>>
>>
>> Best regards,
>>
>> Daniel
>>
>> --
>> .......................................................................
>>         __
>>        / /       Daniel García Mejía
>>   C E / S / C A   Portals i Repositoris
>>      /_/         Centre de Serveis Científics i Acadèmics de Catalunya
>>
>>   Gran Capità, 2-4 (Edifici Nexus) - 08034 Barcelona
>>   T. (NULL) - F.  93 205 6979 - dgarcia at cesca.cat
>> .......................................................................
>>
>> --------
>> RT Training Sessions (http://bestpractical.com/services/training.html)
>> * Boston  March 5&  6, 2012
>
>
Thanks Ruslan.
I think that a paging extension  will be good new feature in next 
version of RT 4.0.X , so  that it's my suggestion!.



-- 
.......................................................................
         __
        / /       Daniel García Mejía
  C E / S / C A   Portals i Repositoris
      /_/         Centre de Serveis Científics i Acadèmics de Catalunya

  Gran Capità, 2-4 (Edifici Nexus) - 08034 Barcelona
  T. (NULL) - F.  93 205 6979 - dgarcia at cesca.cat
.......................................................................