[rt-users] contents search RT 4.0.2

Darwin Alonso dalonso at u.washington.edu
Tue Jan 17 15:20:00 EST 2012

RT::VERSION     4.0.2
mysql  Ver 14.12 Distrib 5.0.77, for redhat-linux-gnu (i386) using readline 5.1

**** How do I do an all inclusive contents search?

On the previous version of RT that we used (3?), "New Search" gave an option of "Subject", "Content", "Filename". That has now changed to "Subject", ***"Content-type"****, and "Filename". I also tried the edit and advanced search options to change "Content-type" to Content, to no avail. e.g.:
( Content LIKE 'samba' ) would do the search but came ou with nothing. It didn't recognize Contents.

I really did try every FAQ that I could find, and the examples all talked about limiting searches. I just want every ticket that has e.g. samba in the contents(aka body?).

I look forward to being pointed to the URL where this is answered or what I'm just not getting.

Darwin O.V. Alonso
dalonso at u.washington.edu
Dept. Biochem. J558(HSB)
University of Washington
1705 NE Pacific St
Seattle WA 98195-7350

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