[rt-users] contents search RT 4.0.2

Kevin Falcone falcone at bestpractical.com
Tue Jan 17 18:18:43 EST 2012

On Tue, Jan 17, 2012 at 12:20:00PM -0800, Darwin Alonso wrote:
> for
> RT::VERSION     4.0.2
> mysql  Ver 14.12 Distrib 5.0.77, for redhat-linux-gnu (i386) using readline 5.1
> **** How do I do an all inclusive contents search?
> e.g.
> On the previous version of RT that we used (3?), "New Search" gave an option of "Subject", "Content", "Filename". That has now changed to "Subject", ***"Content-type"****, and "Filename". I also tried the edit and advanced search options to change "Content-type" to Content, to no avail. e.g.:
> ( Content LIKE 'samba' ) would do the search but came ou with nothing. It didn't recognize Contents.
> I really did try every FAQ that I could find, and the examples all talked about limiting searches. I just want every ticket that has e.g. samba in the contents(aka body?).
> I look forward to being pointed to the URL where this is answered or what I'm just not getting.

The documentation ships with RT in docs/full_text_indexing.pod
A google search also turns up
But you should assume that the docs that ship with 4.0.4 will be even
more up to date than the ones in 4.0.2 or the ones in our blog post.

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