[rt-users] Fwd: report on external custom field value

Etuate Cocker eduade.2001 at gmail.com
Mon Jul 9 22:20:57 EDT 2012


Hi Ruslan, I have used this variable to create my external custom field in
RT_Site..pm. What I wanted is to retrieve value selected by a user from
tickets and have it displayed in activity reports. Any idea would be
greatly appreciated.

Thanks


Etuate Cocker
Freelance CMS Developer
Skype number +(61)280-147294 ext 881



On Mon, Jul 9, 2012 at 11:45 PM, Ruslan Zakirov <ruz at bestpractical.com>wrote:

> On Sun, Jul 8, 2012 at 4:21 PM, Etuate Cocker <eduade.2001 at gmail.com>
> wrote:
> > Hi All, Is there a way to report on values on a custom field that
> retrieves
> > data from an external DB?.
>
> Take a look at CustomFieldValuesSources in RT_Config.pm. Is it what you
> need?
>
> >
> > Regards
> >
> > Etuate Cocker
> > Freelance CMS Developer
> > Skype number +(61)280-147294 ext 881
> >
>
>
>
> --
> Best regards, Ruslan.
>
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