[rt-users] "My Day" -- need to change comment to reply

Jason Marshall jasonm at kelman.com
Thu Jun 14 10:04:20 EDT 2012

I tried to search for this, but couldn't find much.  Running 3.8.8, and 
need the comments entered into "My Day" to go to the requestor and cc's. 
Seems the easiest thing to do would be change the mode from "comment" to 
"reply" but I'm not seeing an obvious way to do this.  Can someone help, 
or explain why this is a dumb idea?  Thanks!

Jason Marshall
IT Manager
Kelman Data Management

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