[rt-users] Multiple queues on one email address

[Jeff Konnen]

Ok, problem solved, it was not RT-related, it was a problem in the mail
configuration.
everything works as hoped.
thanks
jeff

On Sat, Jun 16, 2012 at 2:21 AM, Kevin Falcone <falcone at bestpractical.com>wrote:

> On Fri, Jun 15, 2012 at 11:26:00PM +0200, Jeff Konnen wrote:
> >    I am using 1 email address for 3 queues.
>
> This is fine.
>
> >    in fetchmailrc i can only specifiy one queue for that adress. so
> tickets are created in that
> >    queue, that's OK.
> >    When I create a ticket in another queue, the user gets the message
> but when he replies (with
> >    the correct subject-tag and ID), I don't get the answer into RT, I
> only get a
> >    socalled [1]POSTMASTER-AUTO-FW of the incoming mail.
>
> Unfortunately, I cannot load the link you've provided.  Please provide
> the error message and the RT and fetchmail logs.
>
> -kevin
>



-- 
Jeff Konnen
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