[rt-users] RT on Ubuntu 12

Kevin Falcone falcone at bestpractical.com
Wed Jun 20 16:41:29 EDT 2012


On Wed, Jun 20, 2012 at 01:18:29PM -0700, 20/20 Lab wrote:
>    As Kevin said, an error would help, tho the only differences I see in yours from ours is
>    "SetHandler perl-script" and  I also remember having to add a "LoadModule perl_module

SetHandler perl-script is *not* recommended.

SetHandler modperl is the documented configuration and is correct

-kevin

>    /usr/lib/apache2/modules/mod_perl.so" line just before the Virtual host line.  (If anyone can
>    tell me where it should go, it would be appreciated.  It landed there when I was fighting with
>    9.04?)
> 
>    -Matt
> 
>    On 06/20/2012 12:01 PM, Borngunners wrote:
> 
>      Has anyone have luck setting up and configuring RT on Ubuntu 12.04. I have done everything
>      thus far, but I am having issue with my apache2 configuration. This is what I have in my
>      configuration:
> 
>      <VirtualHost *:80>
> 
>              AddDefaultCharset UTF-8
>              perlsetEnv RT_SITE_CONFIG /etc/rt4/RT_SiteConfig.pm
> 
>              DocumentRoot "/opt/rt4/share/html"
>              <Location />
>                  Order allow,deny
>                  Allow from all
> 
>                  SetHandler modperl
>                  PerlResponseHandler Plack::Handler::Apache2
>                  PerlSetVar psgi_app /opt/rt4/sbin/rt-server
>              </Location>
>              <Perl>
>                  use Plack::Handler::Apache2;
>                  Plack::Handler::Apache2->preload("/opt/rt4/sbin/rt-server");
>              </Perl>
> 
>      #tail -n2 /etc/apache2/sites-available/default
>      #Include "/opt/rt4/apache2-modperl2.conf"
>      </VirtualHost>
> 
>      When I comment out "use Plack::Handler::Apache2;", apache2 does not give me any error, but I
>      am not able to bring up rt via the web.
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