[rt-users] Shredder location

[Chris Preston]

Hello all,

I am trying to shred some tickets data and when I click on the shredder
icon, I get a message

 

Shredder needs a directory to write dumps to. Please check that you have
<span class="file-path">/opt/rt3/var/data/RT-Shredder</span> and it is
writable by your web server. 

 

I created a folder opt/rt3/var/data/RT-Shredder but when I re run I still
get the message.  What else do I need to do

 

Regards

 

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