[rt-users] Shredder location

Andrew Marosi amarosi at luminance.us.com
Fri Jun 29 21:40:40 EDT 2012

Make sure you have chown that folder by the web server user

From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Chris Preston
Sent: Friday, June 29, 2012 11:19 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Shredder location

Hello all,
I am trying to shred some tickets data and when I click on the shredder icon, I get a message

Shredder needs a directory to write dumps to. Please check that you have <span class="file-path">/opt/rt3/var/data/RT-Shredder</span> and it is writable by your web server.

I created a folder opt/rt3/var/data/RT-Shredder but when I re run I still get the message.  What else do I need to do


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