[rt-users] centos OS upgrade broke RT 3.8.2

testwreq wreq testwreq at gmail.com
Mon Mar 19 13:34:24 EDT 2012


Hi

I upgraded centos from 5.5 to 5.8 release on my development server. I
cannot get RT to work. My RT installation is under data/rt3 folder. The
document rool is .../share/html; When we try to access the RT host name on
the browser, it does not reach the index.html file location in the document
root of RT, bur instead tries to open some file and is looking for
a filetype to open it with
I ran ./rt-test-dependencies --with-modperl1 on both development and
production. there are following things missing on both

 Apache::Request...MISSING
CORE missing dependencies:
        Encode >= 2.13...MISSING
                Encode version 2.13 required--this is only version 2.12

However, the production centos  is not updgraded and it is working. I don't
get any errors in the error log. Could anyone help us to find what the
problem could be?
thanks much:)
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