[rt-users] RT 3.8.8 - ParseNewMessageForTicketCcs & RTAddressRegexp issue

Thomas Sibley trs at bestpractical.com
Fri Mar 23 18:28:33 EDT 2012


On 03/23/2012 07:59 AM, Dan Baines wrote:
> Is there any extra config that needs to be added, to get this working
> properly, as I only had the ParseNewMessageForTicketCcs flag enabled,
> and then a few RTAddressRegexp entries to cover all of the RT queues?

Nope.  I suspect your RTAddressRegexp isn't actually matching the queue
address.  Please show us your config.

Thomas



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