[rt-users] no auto reply
Kenneth Crocker
kenn.crocker at gmail.com
Wed May 2 15:11:03 EDT 2012
Tim,
You can also have the "Reply to Requestor" script removed from "Global"
application and put it in Queue by Queue or add the code that allows you to
skip a Queue in scrips (see the wiki).
Kenn
On Tue, May 1, 2012 at 2:45 PM, Tim Dunphy <bluethundr at gmail.com> wrote:
> hello,
>
> We have an RT queue setup from an automated monitoring system.
> There's no point in sending return emails to the originating address
> as the 'reply-to' address is invalid and will generate a bounce. Is
> there any way to have RT not send a reply at all and just add a ticket
> to the queue?
>
> Thanks
> Tim
>
> --
> GPG me!!
>
> gpg --keyserver pool.sks-keyservers.net --recv-keys F186197B
>
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