[rt-users] RT update from ubuntu distro

[Dominic Hargreaves]

Hi,

That's the Debian source package. You can rebuild the binary packages
if you want, but I suspect the prebuilt binary packages will be adequate
(look for request-tracker*4.deb and rt4-*.deb).

On Fri, May 11, 2012 at 05:21:21PM +0000, David T. Grayston wrote:
> Thanks for the reply - I did download 4 files from the quantal dev release,
> 
> request-tracker4_4.0.5-2.dsc
> request-tracker4_4.0.5-2.debian.tar.gz
> request-tracker4_4.0.5-2.orig-thrid-party-source.tar.gz
> request-tracker4_4.0.5-2.orig.tar.gz
> 
> I opened these up and poked around but I not quite knowledgeable enough to know how to install from these. Which as you say would be better than what I've tried.
> 
> David
> ------------------------------------------------------------------
> David T. Grayston?????Systems & Database Administrator
> University of Washington?? School of Public Health
> 
> > -----Original Message-----
> > From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> > bounces at lists.bestpractical.com] On Behalf Of Dominic Hargreaves
> > Sent: Friday, May 11, 2012 12:54 AM
> > To: rt-users at lists.bestpractical.com
> > Subject: Re: [rt-users] RT update from ubuntu distro
> > 
> > On Thu, May 10, 2012 at 10:15:03PM +0000, David T. Grayston wrote:
> > > I've attempted to update RT from v4.0.4 to v.4.0.5 - the catch is the 4.0.4 is
> > from Ubuntu distro (apt-get install request-tracker4).
> > >
> > > I think I've only got one issue at this point and that is the distro puts
> > RT_SiteConfig.pm under "/etc/request-tracker4" not "${RTHOME}/etc/". I
> > couldn't find a configuration setting for ./configure or one in config.layout
> > that could be set for this location.
> > 
> > The Debian patches include a custom config.layout for this, not included
> > upstream since it doesn't make sense to overwrite the Debian package files
> > with local installations. I strongly recommend that you either stick with the
> > Debian packages (and you can look at installing
> > 4.0.5 from quantal, the current Ubuntu development release, if you
> > particularly need it) or switch to a "vanilla" installation in /opt/rt or wherever
> > makes most sense, not colliding with the packaged version.
> > 
> > > Perhaps minor issue since I can just move RT_SiteConfig.pm to the default
> > folder but it may confuse me down the road.
> > 
> > If you've done a local install over the top of the Debian package you are
> > almost guaranteed confusion later (such as when an update is released to
> > 12.04. or when you upgrade to a newer Ubuntu release).
> > 
> > --
> > Dominic Hargreaves, Systems Development and Support Team Computing
> > Services, University of Oxford

-- 
Dominic Hargreaves, Systems Development and Support Team
Computing Services, University of Oxford
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