[rt-users] RT issues

[Evan Soward]

-wanting to have tickets created from emails so put down the NoCreateUserOnEmailTicketCreate and since then have received the following error messages;
opt/rt4/bin/rt-mailgate --queue BigBrother --action correspond --url http://rdbart001.rdba.remotedbaexperts.com --debug < /tmp/TEST-THIS

Stack:
  [/opt/rt4/sbin/../lib/RT/Interface/Email/Auth/MailFrom.pm:19]
  [/opt/rt4/sbin/../lib/RT/Interface/Email.pm:1631]
  [/opt/rt4/sbin/../lib/RT/Interface/Email.pm:1448]
  [/opt/rt4/share/html/REST/1.0/NoAuth/mail-gateway:61]

RT server error.

The RT server which handled your email did not behave as expected. It
said:

Undefined subroutine &RT::Interface::Email::Auth::MailFrom::ParseSenderAddressFromHead called at /opt/rt4/sbin/../lib/RT/Interface/Email/Auth/MailFrom.pm line 19.

Stack:
  [/opt/rt4/sbin/../lib/RT/Interface/Email/Auth/MailFrom.pm:19]
  [/opt/rt4/sbin/../lib/RT/Interface/Email.pm:1631]
  [/opt/rt4/sbin/../lib/RT/Interface/Email.pm:1448]
  [/opt/rt4/share/html/REST/1.0/NoAuth/mail-gateway:61]

Please give me some hints if you've ever had these errors before, thanks for your help,
Evan

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20120521/42d15bb2/attachment.htm>