[rt-users] Notify by sms when new ticket is created

[David Hollinger]

We would like to create a scrip for RT the sends out texts to both my supervisor and I when a ticket arrives afterhours.  The text would have ticket #, ticket subject, requestor and a link to the ticket.  Any ideas where to start with this?
I haven't been able to find anything online regarding this particular setup

David Hollinger III
IT Infrastructure Coordinator
Handwriting Without Tears
(301)263-2700 ext 285
(402)430-3127

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