[rt-users] Notify by sms when new ticket is created
20/20 Lab
lab at pacbell.net
Wed May 23 19:26:48 EDT 2012
Most carriers support email to sms for free. Something along the lines
of 8005551212 at tmomail.com all you'd have to do is format your
notification email to be stripped of html and (ideally) limited to the
160 char sms limit.
Here's a wiki list of them http://en.wikipedia.org/wiki/List_of_SMS_gateways
-Matt
On 05/23/2012 2:56 PM, David Hollinger wrote:
>
> We would like to create a scrip for RT the sends out texts to both my
> supervisor and I when a ticket arrives afterhours. The text would
> have ticket #, ticket subject, requestor and a link to the ticket.
> Any ideas where to start with this?
>
> I haven't been able to find anything online regarding this particular
> setup
>
> *David Hollinger III*
>
> *IT Infrastructure Coordinator*
>
> *Handwriting Without Tears*
>
> *(301)263-2700 ext 285*
>
> *(402)430-3127*
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20120523/acd92b8c/attachment.htm>
More information about the rt-users
mailing list