[rt-users] Notify by sms when new ticket is created

[20/20 Lab]

On 05/23/2012 4:26 PM, 20/20 Lab wrote:
> Most carriers support email to sms for free.  Something along the 
> lines of 8005551212 at tmomail.com  all you'd have to do is format your 
> notification email to be stripped of html and (ideally) limited to the 
> 160 char sms limit.
>
> Here's a wiki list of them 
> http://en.wikipedia.org/wiki/List_of_SMS_gateways
>
> -Matt
>
> On 05/23/2012 2:56 PM, David Hollinger wrote:
>>
>> We would like to create a scrip for RT the sends out texts to both my 
>> supervisor and I when a ticket arrives afterhours.  The text would 
>> have ticket #, ticket subject, requestor and a link to the ticket.  
>> Any ideas where to start with this?
>>
>> I haven't been able to find anything online regarding this particular 
>> setup
>>
>> *David Hollinger III*
>>
>> *IT Infrastructure Coordinator*
>>
>> *Handwriting Without Tears*
>>
>> *(301)263-2700 ext 285*
>>
>> *(402)430-3127*
>>
>
Of course, if your target doesnt have unlimited txt, it will charge 
them.  :/
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20120523/865096f6/attachment.htm>