[rt-users] rt3.8.11 upgrade to rt4.0.5 problems

Andrew Marosi amarosi at luminance.us.com
Thu May 24 01:30:07 EDT 2012


I am trying to get rt4.0.5(/opt/rt4) setup with its own clean setup under the default install and leave my rt3.8.11 also in it's default (/opt/rt3)
I have ran the queries.sql created from the upgrade against the rt3 db, and pointed rt4 at the rt3 db, and have the correct apache files in place (only rt4 related ones active when attempting to start it up) but run into these errors:

[root@]# apachectl restart
Use of uninitialized value in method with known name at /opt/rt4/sbin/../lib/RT/Record.pm line 1311.
Use of uninitialized value in method with known name at /opt/rt4/sbin/../lib/RT/Attachment.pm line 78.
Use of uninitialized value in method with known name at /opt/rt4/sbin/../lib/RT/Attachments.pm line 75.
Use of uninitialized value in method with known name at /opt/rt4/sbin/../lib/RT/Attachments.pm line 82.
Use of uninitialized value in method with known name at /opt/rt4/sbin/../lib/RT/CachedGroupMembers.pm line 73.
Use of uninitialized value in method with known name at /opt/rt4/sbin/../lib/RT/GroupMembers.pm line 72.
Use of uninitialized value in method with known name at /opt/rt4/sbin/../lib/RT/Principal.pm line 67.
Use of uninitialized value in method with known name at /opt/rt4/sbin/../lib/RT/Principals.pm line 73.
Use of uninitialized value in method with known name at /opt/rt4/sbin/../lib/RT/Queues.pm line 73.
Use of uninitialized value in method with known name at /opt/rt4/sbin/../lib/RT/Groups.pm line 79.
Use of uninitialized value in method with known name at /opt/rt4/sbin/../lib/RT/Scrip.pm line 72.
Use of uninitialized value in method with known name at /opt/rt4/sbin/../lib/RT/Template.pm line 719.
Use of uninitialized value in method with known name at /opt/rt4/sbin/../lib/RT/Scrip.pm line 73.
Use of uninitialized value in method with known name at /opt/rt4/sbin/../lib/RT/Scrip.pm line 74.
Use of uninitialized value in method with known name at /opt/rt4/sbin/../lib/RT/ScripAction.pm line 81.
Use of uninitialized value in method with known name at /opt/rt4/sbin/../lib/RT/Scrip.pm line 75.
Use of uninitialized value in method with known name at /opt/rt4/sbin/../lib/RT/Scrips.pm line 72.
Use of uninitialized value in method with known name at /opt/rt4/sbin/../lib/RT/Transactions.pm line 73.
Use of uninitialized value in method with known name at /opt/rt4/sbin/../lib/RT/User.pm line 82.
Use of uninitialized value in method with known name at /opt/rt4/sbin/../lib/RT/Users.pm line 72.
[Thu May 24 05:22:47 2012] [warning]: Use of uninitialized value in method with known name at /opt/rt4/sbin/../lib/RT/Handle.pm line 239. (/opt/rt4/sbin/../lib/RT/Handle.pm:239)
[Thu May 24 05:22:47 2012] [warning]: Use of uninitialized value in method with known name at /opt/rt4/sbin/../lib/RT/Handle.pm line 239. (/opt/rt4/sbin/../lib/RT/Handle.pm:239)
[Thu May 24 05:22:47 2012] [warning]:   (in cleanup) Error while loading /opt/rt4/sbin/rt-server: Can't locate object method "new" via package "RT::CurrentUser" at /opt/rt4/sbin/../lib/RT/Handle.pm line 239. (/opt/rt4/sbin/../lib/RT.pm:343)

Any help would be appreciated!
-Andy
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