[rt-users] bulk ticket creation with support for child tickets

Jim Lesinski jim.lesinski at gmail.com
Mon Oct 22 21:12:09 EDT 2012


Check out this scrip:

"This scrip action creates tickets for each list item for each task the
main ticket DependsOn<http://requesttracker.wikia.com/wiki/DependsOn?action=edit&redlink=1>.
It handles lists with dash or asterisk bullets:"

Coupling this scrip with the JS Gantt extension should give you a decent
foundation to create a project via email. It won't handle dates or
assignees but you could do that after the initial outline is created.


On Mon, Oct 22, 2012 at 4:40 PM, Darin Perusich <darin at darins.net> wrote:

> Hello All,
> Is there anyway to create a large number of tickets with the ability
> to set a parent/children relationships? I use RT a lot as a project
> management tool with one top-level ticket with lots of child tickets,
> and children of children and having a way to create these tickets
> quickly would be ideal. One thought I have would be an ajax page which
> interfaces with the REST interface for ticket creation.
> Has anyone given this any thought or possible even have code they'd be
> willing to share?
> thanks!
> --
> Later,
> Darin
> --------
> Final RT training for 2012 in Atlanta, GA - October 23 & 24
>   http://bestpractical.com/training
> We're hiring! http://bestpractical.com/jobs
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