[rt-users] Can create articles, but no content.

[Thomas Sibley]

On 09/25/2012 11:15 AM, Maciej Dobrzanski wrote:
>> seem to find anything. Is there a setting/permission I need to change to
>> allow content to be created? 
>> This would really make our system pop if I could get this working.
> 
> Articles in RT is only a framework. The base functionality that you get out
> of the box takes care of handling meta information and that's it. Everything
> else is up to you. Essentially you need to create your own custom fields and
> apply them to (classes of) articles, including the content field. It's
> probably all described in the Wiki.

Not the wiki, but docs shipped with RT and now online:
http://bestpractical.com/rt/docs/latest/customizing/articles_introduction.html