[rt-users] Subjects in emails originating from RT

Ruslan Zakirov ruz at bestpractical.com
Thu Apr 11 05:06:54 EDT 2013

Just change AutoReply and Resolved template.

On Thu, Apr 11, 2013 at 7:11 AM, Miles Scruggs <miles at digitalphotobox.net>wrote:

> Right now I'm trying to tweak out one last thing in RT.  Basically every
> email client/host has various parameters for determining if/how to thread
> emails, so I'm fighting a spread out battle.  What I'm up against now is
> ensuring a "Re:" is put on the ***front**** of every subject sent out of RT
> unless it is an original email to that contact.  The two key places this
> seems to be currently missing is the Auto Replies and resolving tickets.
> Any idea how I can get that little element cleaned up.
> Cheers
> Miles Scruggs
> miles at digitalphotobox.net

Best regards, Ruslan.
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