[rt-users] Per User Default Queues

[Kevin Falcone]

On Thu, Apr 11, 2013 at 04:46:26PM -0400, Erik McCormick wrote:
>    Hello,
>    I've been working on letting users work in the self-service portal for the first time, and
>    have everything mostly working OK. However, the one issue I'm having is that I want to be able
>    to set a per-user default queue, preferably based on where they most recently opened a ticket,
>    but alternatively as a manual setting on their profile.

Sounds like you want to turn this on globally.
http://bestpractical.com/rt/docs/latest/RT_Config.html#RememberDefaultQueue

The config option above it may also be of interest.

-kevin
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