[rt-users] Limit Owner dropdown to only privileged users

Kenneth Crocker kenn.crocker at gmail.com
Wed Apr 17 00:54:48 EDT 2013


Paul,

To own a ticket, you have to have the right to "Take" a ticket.

Kenn


On Tue, Apr 16, 2013 at 7:31 PM, hopcon <supportq at hopkinsonconsulting.com.au
> wrote:

> I am having this same problem in RT 4.0.7, but your solution doesn't work
> for
> me as there is no OwnTicket option in Group Rights under either group or
> queue configurations.
>
> What is the new way of limiting ticket ownership to priveleged users?
>
> -- Paul --
>
>
>
> --
> View this message in context:
> http://requesttracker.8502.n7.nabble.com/Limit-Owner-dropdown-to-only-privileged-users-tp10765p53502.html
> Sent from the Request Tracker - User mailing list archive at Nabble.com.
>
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