[rt-users] CommandByMail is not working

Asif Iqbal vadud3 at gmail.com
Wed Apr 17 13:48:48 EDT 2013


On Wed, Apr 17, 2013 at 1:32 PM, Asif Iqbal <vadud3 at gmail.com> wrote:

> Looks like this time it is trying to use CommandByMail by failing with
> permission error. I am sending the reply and I am owner of the ticket. What
> permission
> is missing?
>


It worked this time. Looks like I have multiple email addresses and the
owner email address has the domain name of the previous company domain. I
had been using
the current email and I had to change the From: address to get it working.
I also was putting those key/value pairs below my comment in the body
instead of at the top.




-- 
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
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