[rt-users] RT ticket body shows GMT time instead of PST (GMT -7) in the Date: field

Pete Beebe pete.beebe at jibeconsulting.com
Wed Apr 17 14:01:44 EDT 2013

Thanks for the reply.  I just checked the 4.0.10 version we have running in our dev environment and it appears the issue still exists on that version.  I just noticed that v4.0.11 is now available, when I get a moment I’ll upgrade to that version and retest.


From: Ruslan Zakirov
Sent: Wednesday, April 17, 2013 12:50 AM
Subject: Re: [rt-users] RT ticket body shows GMT time instead of PST (GMT -7) in the Date: field


"Date: ..." you see in the history comes from email headers and RT doesn't change them. We wrote code to deal with this, but I don't know if it's in 4.0 or if it only would be in 4.2.

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