[rt-users] 'Everyone' group is missing from upgraded RT installation

[Ruslan Zakirov]

On Thu, Apr 18, 2013 at 2:05 AM, Ken Johnson <kjohnson at eclypse.org> wrote:

>
> I recently upgraded an RT installation from 3.4.5 to 4.0.7, in parallel to
> the original installation, and am still testing RT 4.0.
>
> In general things look good now, but I ran in to a difficulty when trying
> to
> allow rt-mailgate to create new tickets.
>
> As I understand it, I need to allow ticket creation for the Everyone group
> if 'outside' email users are to create new tickets.  Unfortunately, I don't
> have an Everyone group.  OK, I can add one.  I tried looking here:
>
> https://github.com/bestpractical/rt/blob/stable/etc/initialdata
>
> For information on the characteristics that this group should have, but
> struck out.
>
> Where should I look to find out how to set this group up properly?
>

Are you saying that RT 3.4.5 had no Everyone group in the DB? What do you
get when you run the following query:

SELECT * FROM Groups WHERE Domain = 'SystemInternal';



>
> Ken
>
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-- 
Best regards, Ruslan.
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