[rt-users] [SOLVED] Customizing via local dir does not work

Patrick G. Stoesser lists at pgs-info.de
Fri Apr 19 12:02:55 EDT 2013

Hello again,

dumb mistake: the rights were not set correct (why?). After setting the 
rights in my local dir accordingly to the original dir, it worked.

Regards, Patrick

Am 19.04.2013 17:20, schrieb Patrick G. Stoesser:
> Hello,
> I'm running a RT4 (Debian package) on Debian squeeze, everything fine so
> far. At the moment, I'm doing customizings.
> I'm playing around with the "redirect when abort"-issue mentioned in
> <5168069A.2080002 at pgs-info.de>. So I'm trying with modifying
> Display.html. To do so, I copied the original file
> /usr/share/request-tracker4/html/Ticket/Display.html
> to
> /usr/local/share/request-tracker4/html/Ticket/Display.html
> After cleaning the mason cache and restarting Apache, the changes do not
> work. If I'm putting my modifictaion in the original file, it works -
> but I don't want to poke around in an original file.
> Anyone any clue what the problem could be?
> Thanks in advance and kind regards, Patrick

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