[rt-users] Automating ticket updates via RT::Client::REST

Ruslan Zakirov ruz at bestpractical.com
Fri Apr 26 03:04:42 EDT 2013

On Fri, Apr 26, 2013 at 5:50 AM, Eli Boaz <eboaz at icontrol.com> wrote:

> I've done some searching and perhaps my Google-fu is lacking, but I was
> wondering if there were any examples of updating tickets via
> RT::Client::REST::Ticket, aside from the information available on CPAN.
>  What I'm specifically looking to do is be able to update a custom field
> and (optionally) add a comment to the case when a defect is updated in a
> separate system.

Read a little bit farther


Best regards, Ruslan.
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